Caltex SavePlus
Privacy Notice

We appreciate your support for Caltex Saveplus and value our relationship with you. To continuously improve your customer experience, Chevron is requesting to collect, process and maintain certain personal data about you as part of the Caltex Saveplus Card Registration.

This notice describes why we need your personal data, the specific types of data we will collect, your choices/rights, our security measures, and how you can review and correct your data. By accessing this site, you consent to the data collection and use practices described in this privacy statement.

  • PURPOSE OF COLLECTION

    We will use your personal data only for the purposes below:

    1. With your consent, we may use your personal data to send you marketing communications which may include advertisements and promotional offers related to Caltex Saveplus and Caltex brand initiatives. You may opt not to receive such communications. Moreover, each email and text communication we send will include an unsubscribe link to give you the option not to receive any communication of that type. If you choose to unsubscribe, you will be removed from the mailing list within 10 business days.
    2. We may use your personal data to conduct analysis relevant to statistics and marketing strategies/activities. Results of the analysis will be confidential and will not identify you as an individual. Collated reports will only be used to identify general trends, to improve Caltex product/promotional offerings and to elevate customer experience.
    3. We may use your personal data to respond to your requests and enquiries. We may also use the information to help in detecting potential data security breach, fraudulent activities or misuse of the Caltex Saveplus Card.

  • TYPES OF DATA COLLECTED

    To register your Caltex Saveplus card, we will be collecting the following personal data from you:

    • Full Name
    • Birth Month
    • Home Address
    • Email Address
    • Contact Number
    • Vehicle Plate Number

    You can immediately review, and correct personal data provided through the site by going to the page on which you provided the data.

    You may opt not to provide such information. However, please note that we may not be able to process your registration.

  • DISCLOSURE OF PERSONAL DATA

    We ensure that your data is safe with us and is accessed only by Chevron Card Operations/Marketing and Third-Party Processors we trust.

    1. Chevron Card Operations/Marketing: The information may be disclosed to:
      • Help detect and prevent potentially illegal acts, violations of our policies, fraud and/or data security breaches
      • Conduct research and analysis on future marketing activities
      • Provide or extend new product/service offerings to registered Saveplus card holders
    2. Third-party Processors: The information may be disclosed to:
      • Host and maintain the site
      • Collect and collate data inputted by Saveplus card holders
      • Process and analyze change requests to update account records
      • Store and transfer data
      • Send marketing communications as requested by Chevron and only when consent is given

    We may also share your Personal Data where required by law or where disclosure is necessary to comply with applicable laws, legal processes or queries from the relevant authorities.

    We ensure that these third parties are bound by confidentiality, comply with the applicable laws on data privacy and implement adequate measures to safeguard your personal data and process data only to the extent necessary and appropriate for one or more of the purposes mentioned in this Privacy Notice.

  • INTERNATIONAL TRANSFERS OF PERSONAL DATA

    Chevron personnel and third-party processors acting on behalf of Chevron may transfer, use, access and store personal information collected from this site in a country (where our individual subsidiaries, affiliates, suppliers, or business partners maintain facilities) that is different from the country where you registered and provided your personal data.

    The country to which we may transfer such information may have different data protection laws than the countries from which the information was initially collected.

    By choosing to use this site and to submit personal data to us through it, you consent to the transfer of such information outside of your country.

    To the extent required by applicable law, when we transfer your personal information to recipients in other countries, we will implement measures to safeguard your information. This may be done through usage of access-based and password-protected data server when storing and transferring data.

  • PERSONAL DATA RETENTION

    Your personal information will only be stored as long as it is necessary (i) to fulfill stated purposes above or (ii) to satisfy legal requirements or (iii) to establish legal claims for the protection of the interest of Chevron.

    Personal data of registered Saveplus card holders will be deleted 3 years after last identified inactivity/non-usage. We will ensure that once data is destroyed, it can no longer be accessed and used for further processing.

  • DATA SECURITY

    The following measures will be observed to ensure that your personal information is handled properly and stored safely:

    • Technology controls including firewall, encryption, password controls in data server, one-time pin security for registering card holders, monitoring site activity and user access activity in the server, etc.
    • Process controls such as segregation of duties, defined roles and responsibilities, limits in user access of servers hosting the personal data
    • Third party processors with access to your personal data implements similar standards of security.

  • HOW TO CONTACT US

    If you have any concerns or you would want to review, revise, revoke the personal information provided, you may contact our Customer Service at CaltexCardsPH@chevron.com or call tollfree +63 (02) 8867-7740 (Mon-Fri : 9am-5pm). Our Customer Service will then process your request and respond within 10 business days.

    For more information on Chevron's Privacy Policy, please visit http://www.chevron.com/privacystatement

    If you do not agree with any part of this Privacy Notice, please do not use this website, or any of our Products/Services.