We appreciate your support for Caltex Saveplus and value our relationship with you. To
continuously improve your customer experience, Chevron is requesting to collect,
process and maintain certain personal data about you as part of the Caltex Saveplus
This notice describes why we need your personal data, the specific types of data we will
collect, your choices/rights, our security measures, and how you can review and correct
your data. By accessing this site, you consent to the data collection and use practices
described in this privacy statement.
PURPOSE OF COLLECTION
We will use your personal data only for the purposes below:
With your consent, we may use your personal data to send you marketing
communications which may include advertisements and promotional offers related to
Caltex Saveplus and Caltex brand initiatives. You may opt not to receive such
communications. Moreover, each email and text communication we send will include an
unsubscribe link to give you the option not to receive any communication of that type. If
you choose to unsubscribe, you will be removed from the mailing list within 10 business
We may use your personal data to conduct analysis relevant to statistics and
marketing strategies/activities. Results of the analysis will be confidential and will not
identify you as an individual. Collated reports will only be used to identify general
trends, to improve Caltex product/promotional offerings and to elevate customer
We may use your personal data to respond to your requests and enquiries. We may
also use the information to help in detecting potential data security breach, fraudulent
activities or misuse of the Caltex Saveplus Card.
TYPES OF DATA COLLECTED
To register your Caltex Saveplus card, we will be collecting the following personal data
Vehicle Plate Number
You can immediately review, and correct personal data provided through the site by
going to the page on which you provided the data.
You may opt not to provide such information. However, please note that we may not be
able to process your registration.
DISCLOSURE OF PERSONAL DATA
We ensure that your data is safe with us and is accessed only by Chevron Card
Operations/Marketing and Third-Party Processors we trust.
Chevron Card Operations/Marketing: The information may be disclosed to:
Help detect and prevent potentially illegal acts, violations of our
policies, fraud and/or data security breaches
Conduct research and analysis on future marketing activities
Provide or extend new product/service offerings to registered Saveplus
Third-party Processors: The information may be disclosed to:
Host and maintain the site
Collect and collate data inputted by Saveplus card holders
Process and analyze change requests to update account records
Store and transfer data
Send marketing communications as requested by Chevron and only
when consent is given
We may also share your Personal Data where required by law or where disclosure is
necessary to comply with applicable laws, legal processes or queries from the relevant
We ensure that these third parties are bound by confidentiality, comply with the
applicable laws on data privacy and implement adequate measures to safeguard your
personal data and process data only to the extent necessary and appropriate for one or
more of the purposes mentioned in this Privacy Notice.
INTERNATIONAL TRANSFERS OF PERSONAL DATA
Chevron personnel and third-party processors acting on behalf of Chevron may transfer,
use, access and store personal information collected from this site in a country (where
our individual subsidiaries, affiliates, suppliers, or business partners maintain facilities)
that is different from the country where you registered and provided your personal
The country to which we may transfer such information may have different data
protection laws than the countries from which the information was initially collected.
By choosing to use this site and to submit personal data to us through it, you consent to
the transfer of such information outside of your country.
To the extent required by applicable law, when we transfer your personal information
to recipients in other countries, we will implement measures to safeguard your
information. This may be done through usage of access-based and password-protected
data server when storing and transferring data.
PERSONAL DATA RETENTION
Your personal information will only be stored as long as it is necessary (i) to fulfill stated
purposes above or (ii) to satisfy legal requirements or (iii) to establish legal claims for
the protection of the interest of Chevron.
Personal data of registered Saveplus card holders will be deleted 3 years after last
identified inactivity/non-usage. We will ensure that once data is destroyed, it can no
longer be accessed and used for further processing.
The following measures will be observed to ensure that your personal information is
handled properly and stored safely:
Technology controls including firewall, encryption, password controls in
data server, one-time pin security for registering card holders, monitoring
site activity and user access activity in the server, etc.
Process controls such as segregation of duties, defined roles and
responsibilities, limits in user access of servers hosting the personal data
Third party processors with access to your personal data implements
similar standards of security.
HOW TO CONTACT US
If you have any concerns or you would want to review, revise, revoke the personal
information provided, you may contact our Customer Service at
CaltexCardsPH@chevron.com or call tollfree +63 (02) 8867-7740 (Mon-Fri : 9am-5pm). Our
Customer Service will then process your request and respond within 10 business days.
If you do not agree with any part of this Privacy Notice, please do not use this website, or
any of our Products/Services.